In addition to providing the benefits listed above, Capital One has committed to extensive cyber security practices for at least two years.
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The settlement also provides free restoration services through Pango to support class members in the case of fraud or identity theft. These services provide dark web monitoring, identity monitoring, lost wallet protection, security freeze capabilities, $1 million in insurance, and other benefits.
The settlement also provides three years of identity defense services through Pango. These payments require detailed documentation including bank statements, invoices, and receipts.
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This includes money spent preventing identity theft or fraud, unreimbursed fraud charges, miscellaneous expenses, professional fees, and up to 15 hours of lost time at a rate of at least $25 per hour. The settlement allows reimbursement for up to $25,000 in out-of-pocket expenses related to the data breach. Under the terms of the settlement, class members can collect a cash payment for out-of-pocket expenses and lost time. Their failure to protect consumer information directly put customers at risk for identity theft and fraud, the Capital One class action lawsuit contends.Ĭapital One hasn’t admitted any wrongdoing but agreed to pay $190 million to resolve the claims. Although the perpetrator was captured by the Federal Bureau of Investigation (FBI), sensitive information such as names, birth dates, addresses, phone numbers, credit scores, contact information, credit balances, payment history, and even Social Security numbers were compromised.Ĭustomers affected by the data breach swiftly took legal action against Capital One, arguing the bank violated its duties to protect consumer information.Īccording to the plaintiffs, their information would have been secured and protected if Capital One took reasonable cybersecurity measures. In July 2019, Capital One informed its customers that millions of them had their information compromised when a third party accessed bank systems.
However, according to the bank, its customers were targeted in a 2019 data breach. Capital One offers a variety of financial services to customers.
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